Privacy Policy

Information You Provide

We collect information you provide directly to us, including:

• Account Information: Name, email address, job title, company name, phone number, and credentials used to create and manage your account.
• Firm Data: Regulatory registration information, firm structure, policies, procedures, marketing materials, and other compliance-related documents you upload or create within the Service.
• Communications: Messages, feedback, and correspondence you send to us through the Service, email, or other channels.
• Payment Information: Billing address and payment method details. Payment card information is processed by our third-party payment processor and is not stored on our servers.

Information Collected Automatically

• Usage Data: Pages visited, features used, actions taken, timestamps, and session duration.
• Device Information: Browser type, operating system, device identifiers, and screen resolution.
• Log Data: IP addresses, access times, referring URLs, and error logs.

We use the information we collect to:

• Provide, maintain, and improve the Service
• Process transactions and send related information
• Send technical notices, updates, security alerts, and administrative messages
• Respond to your comments, questions, and support requests
• Monitor and analyze trends, usage, and activities in connection with the Service
• Detect, investigate, and prevent fraudulent transactions and unauthorized access
• Personalize and improve your experience with the Service
• Comply with legal obligations and enforce our terms

We may share information in the following circumstances:

• Service Providers: With third-party vendors who perform services on our behalf, such as hosting, analytics, payment processing, and customer support, subject to contractual obligations to protect your data.
• Legal Requirements: When required by law, regulation, legal process, or governmental request.
• Business Transfers: In connection with a merger, acquisition, reorganization, or sale of assets, with notice provided to affected users.
• With Your Consent: When you direct us to share information with third parties.

We implement security measures to protect your information, including:

While no system is completely secure, we are committed to protecting your data using commercially reasonable safeguards.

Depending on your jurisdiction, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request correction of inaccurate or incomplete information.
• Deletion: Request deletion of your personal information, subject to legal retention requirements.
• Portability: Request a machine-readable copy of your data.
• Objection: Object to certain processing activities.
• Withdrawal of Consent: Withdraw consent where processing is based on consent.

To exercise these rights, contact us at info@complianceapproved.com.

We use cookies and similar tracking technologies to collect usage information and improve the Service:

• Essential Cookies: Required for the Service to function, including authentication and security cookies.
• Analytics Cookies: Help us understand how users interact with the Service so we can improve it.
• Preference Cookies: Remember your settings and preferences for a better experience.

You can control cookies through your browser settings. Disabling certain cookies may limit your ability to use some features of the Service.

We retain your information for as long as your account is active or as needed to provide the Service. We also retain information as necessary to comply with legal obligations, resolve disputes, and enforce our agreements. When data is no longer required, it is securely deleted or anonymized.

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on our website and updating the “Last Updated” date. Your continued use of the Service after such changes constitutes acceptance of the updated policy.

If you have questions about this Privacy Policy or our data practices, please contact us: